A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Mystery Shopping

MACOM uses unbiased third-party shoppers to gather actionable data for you.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

Social Media Research

MACOM offers social media benchmarking and shopper experience assessment.

aligning Technology with business requirements

 

Lifetime Value Analysis

MACOM analyzes your data to identify your most valuable customers.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.